Danish Speaking customer service for electronix company - Remote in greece

View full description

Requirements:

• Fluency in Danish (both spoken and written) is required.
• Strong communication skills and a customer-oriented mindset.
• Excellent problem-solving skills and ability to work under pressure.
• Proficient in using technology and digital communication tools.
• Ability to work independently while managing own schedules effectively.
• Knowledge or interest in electronics and consumer technology is highly desirable.

Responsibilities:

• Deliver high-quality customer service via phone, email, and chat in Danish.
• Assist customers with inquiries related to electronic products and services.
• Effectively resolve customer complaints and provide technical troubleshooting assistance.
• Guide customers on product usage, features, and benefits.
• Document customer interactions accurately and maintain comprehensive records.
• Collaborate with team members to enhance service efficiency and quality.