Scheduling Coordinator, Provider Operations (Temporary)

Posted 26 days agoViewed

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💎 Seniority level: Entry, 6 months+

📍 Location: USA

💸 Salary: 15.0 - 16.0 USD per hour

🔍 Industry: Digital health

🗣️ Languages: English

⏳ Experience: 6 months+

🪄 Skills: Communication SkillsOrganizational skillsData entry

Requirements:

Bachelor’s Degree.
At least 6 months of experience in a healthcare setting, specifically with a clinical team and/or assisting patients.
Proficiency in scheduling software and patient management systems.
Strong communication skills and a team player mindset.
Proactive approach to ownership of tasks and commitment to continuous improvement.
Flexibility around process and workflow changes.

Responsibilities:

Manage patient waitlists for the Clinician team.
Coordinate with patients via text and phone call to reschedule, cancel, and fill appointments.
Fill abandoned appointment slots by reaching out to waitlist patients.
Monitor and fill unutilized appointment slots in clinician schedules.
Collaborate with clinicians and cross-functional departments to enhance scheduling and patient experience.
Review weekly metrics related to appointment scheduling, cancellations, and utilization rates for continuous improvement.

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🔥 Scheduling Coordinator, Provider Operations (Temporary)

Posted 2 months ago

📍 USA

🧭 Temporary

💸 15 - 16 USD per hour

🔍 Digital health

🔧 Requirements

Bachelor’s Degree.
6 months+ experience in a healthcare setting, specifically working directly with a clinical team and/or assisting patients.
Proficiency in scheduling software and patient management systems.
Strong communication skills and a team player mindset.
A sense of ownership of assigned tasks, with a proactive and continuous improvement mindset.
Flexibility around process and workflow changes.

💡 Responsibilities

Manage patient waitlists for the Clinician team.
Coordinate with patients via text and phone to reschedule, cancel, and fill appointments.
Reach out to waitlist patients to fill abandoned appointment slots.
Monitor and fill unutilized appointment slots in Clinicians’ schedules.
Collaborate with Clinicians and cross-functional departments to enhance scheduling and patient experience.
Review weekly metrics related to scheduling, cancellations, and utilization rates.
Participate in Ad Hoc improvement projects related to the Waitlist process and Provider Operations.

Data AnalysisProject CoordinationCommunication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingStrong communication skills

Posted 2 months ago

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