Senior HR Operations Manager

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Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field; Master’s degree is preferred.
• 10+ years of experience in HR operations or HR management, emphasizing compliance and process optimization.
• Proven track record in managing HR projects and initiatives from start to finish.
• Strong knowledge of employment laws, regulations, and HR best practices.
• Ability to analyze complex HR data and KPIs for strategic decision making.
• Excellent leadership and team management skills focused on talent development.
• Strong communication and interpersonal skills for building relationships.
• Proficiency in HRIS and Microsoft Office Suite.
• Ability to work independently and collaboratively while managing multiple priorities in a fast-paced environment.

Responsibilities:

• Lead the HR operations team in designing, implementing, and managing HR processes and systems.
• Drive operational excellence to enhance HR service delivery and improve employee experiences.
• Oversee the full employee lifecycle, from onboarding to exits, ensuring compliance with policies and regulations.
• Collaborate with department heads to understand operational needs and provide tailored HR support.
• Manage data management and reporting to support HR decision making and analyze employee metrics.
• Develop and implement HR policies and procedures reflecting best practices and promoting a positive workplace culture.
• Manage employee relations issues, providing solutions that align with company values and compliance requirements.
• Train and mentor HR team members to build their capabilities and improve overall performance.
• Ensure adherence to legal and regulatory requirements related to employment and labor relations.