Community Engagement Manager (Remote - Work from Anywhere)

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Requirements:

• Crypto native with proven experience in community management, social media management, or a similar role, within fintech, cryptocurrency, or technology industries.
• Deep understanding of fintech, Bitcoin, crypto and blockchain ecosystems.
• Fluency in major community platforms such as Discord, Telegram, Reddit, and social media channels like X and LinkedIn.
• Proven ability to build and maintain relationships with community members, influencers, and key opinion leaders (KOLs).
• Experience organizing online and offline events to boost community engagement.
• Strong collaboration skills to work effectively with cross-functional teams.

Responsibilities:

• Develop and execute a comprehensive community engagement strategy across platforms such as Reddit, X, Discord, Telegram, etc.
• Nurture meaningful conversations, address questions, and provide exceptional support to foster a positive community experience.
• Organize engaging online and offline community events (e.g., workshops, webinars, hackathons, meetups) to drive community growth and excitement.
• Create and moderate online forums, social media groups, and other community platforms to facilitate discussion and engagement.
• Identify, onboard, and nurture relationships with community leaders and influencers in the Bitcoin and fintech space.
• Collaborate with influencers, advocates, and key opinion leaders (KOLs) to amplify community reach and engagement.
• Track and analyze community engagement metrics, using insights to refine strategies and identify growth opportunities.
• Monitor community sentiment and stay updated on emerging trends in community management and online engagement strategies.
• Encourage user-generated content and foster a sense of belonging within the community.
• Educate members about Xapo’s products, fintech trends, and Bitcoin innovations, to drive advocacy and brand loyalty.