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General Manager, E-commerce

Posted about 2 months agoViewed

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💎 Seniority level: Manager, 5+ years

📍 Location: United States, Eastern Time Zone, NOT STATED

🔍 Industry: E-commerce

🏢 Company: Jiffy👥 11-50💰 Seed about 4 years agoHome ServicesHome ImprovementHome Renovation

⏳ Experience: 5+ years

🪄 Skills: Data AnalysisProduct ManagementCross-functional Team LeadershipMarket Research

Requirements:
  • 5+ years of experience in category management, digital commerce, or direct-to-consumer businesses.
  • Proven success in scaling a 0 to 1 product category and achieving growth as a P&L owner.
  • Experience working in a startup or high-growth environment, with proven ability to build and scale a business or product.
  • Demonstrated ability to balance strategic thinking with a hands-on approach.
  • Expertise in product development, market fit, and execution for consumer goods.
  • Strong analytical and data-driven decision-making skills.
  • Technical fluency to collaborate effectively with product and engineering teams.
  • Entrepreneurial mindset with the ability to identify untapped opportunities.
  • Operates with a sense of urgency and resilience to drive results.
  • Builds credibility and trust with teams, partners, and stakeholders.
Responsibilities:
  • Develop and execute the business roadmap for stickers as a hands-on leader and P&L owner.
  • Build and scale the stickers business into a significant revenue driver for Jiffy.
  • Provide cross-functional leadership to align efforts across teams for customer-centric growth.
  • Identify and implement category expansion opportunities (e.g., customizable stickers, eco-friendly options, bulk-order solutions).
  • Explore and execute international expansion strategies, including infrastructure and resources.
  • Innovate within the stickers category by creating unique value propositions and leveraging customer feedback.
  • Own online sticker sales and customer conversion by applying data-driven approaches to optimize funnels and drive growth.
  • Collaborate with product and engineering teams to enhance the stickers product line and digital experience.
  • Drive development and execution of a mobile-friendly experience to expand accessibility and usability.
  • Partner with marketing teams to launch acquisition, retention, and engagement campaigns focused on stickers.
  • Lead initiatives to improve the stickers customer journey, including site navigation, UI/UX, and overall experience.
  • Ensure strong brand alignment and consistency across all customer touchpoints.
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