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Clinical Operations Associate

Posted 5 days agoViewed

View full description

💎 Seniority level: Entry, 1+ year(s)

💸 Salary: 50000.0 - 60000.0 USD per year

🔍 Industry: Healthcare

🏢 Company: Hone Health👥 11-50💰 $111,111 Series A 11 months agoHealth Care

🗣️ Languages: English

⏳ Experience: 1+ year(s)

Requirements:
  • Ability to multitask, prioritize, and adhere to deadlines while maintaining attention to detail.
  • Comfortable in a fast-paced, frequently changing environment.
  • Creative problem-solving skills with a results-driven mindset.
  • Quick learning of new technology systems and communication tools.
  • Ability to work both autonomously and collaboratively.
  • 1+ year(s) experience in a healthcare setting preferred; recent graduates encouraged to apply.
  • Comfortable using common technology platforms (e.g., Gmail, Google Docs, Google Sheets, Google Meet).
  • Effective and compassionate communicator (written and verbal).
  • Self-starter looking for improvement opportunities.
Responsibilities:
  • Manage communications between patients and doctors and associated documentation as required.
  • Work with the clinical and operations team to ensure patient concerns are resolved quickly.
  • Collaborate with Customer Service to troubleshoot patient requests about physician tasks.
  • Support physicians in timely resolution of patient care issues.
  • Follow established protocols while improving operational processes.
  • Take on additional clinical projects when necessary.
Apply

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