ApplyOperations Support Specialist (Work from Home)
Posted about 5 hours agoViewed
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📍 Location: Brazil, CDT, NOT STATED
💸 Salary: 12.0 USD per hour
🔍 Industry: Education Technology
🗣️ Languages: English
🪄 Skills: TroubleshootingTechnical supportCustomer support
Requirements:
- Level B2 English proficiency.
- Experience in a customer service center.
- Familiarity with Google documents.
- Professional experience in recruiting, education, or fast-paced environments preferred.
- Experience with technical support preferred.
- Strong analytical and problem-solving skills.
- Ability to multitask and quickly learn business practices.
Responsibilities:
- Provide customer support to contracted tutors through phone, chat, and video.
- Assist with account setup, technical issues, scheduling conflicts, and payment.
- Monitor live online tutoring sessions and support instructors.
- Audit tutoring session quality and address student complaints.
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