Remoote.app

Work from anywhere. Start here.

JobsFree resume builderCompaniesLog in
Apply

Operations Support Specialist (Work from Home)

Posted 9 days agoViewed

View full description

💎 Seniority level: Entry

📍 Location: Chile, CDT, NOT STATED

💸 Salary: 9.5 USD per hour

🔍 Industry: Live online learning and tutoring

🗣️ Languages: English

🪄 Skills: Analytical SkillsAttention to detailTime ManagementTroubleshootingData entryTechnical supportCustomer support

Requirements:
  • Level B2 English proficiency.
  • Experience in a customer service center with inbound calls, chats, and emails.
  • Experience with Google documents.
  • Professional experience in related fields or a bachelor's degree.
  • Experience with technical support preferred.
  • Strong analytical and problem-solving skills.
  • Ability to perform basic technical troubleshooting.
  • Exceptional attention to detail and time management skills.
  • Ability to work full-time 40 hours a week with flexible scheduling.
Responsibilities:
  • Provide customer support to contracted tutors through account setup, opportunities, tutoring products, and payment issues.
  • Resolve technical issues for instructors and students via chat and video.
  • Monitor live online classes and assist with session management.
  • Address complaints and ensure quality of tutoring sessions for school system partners.
Apply