ApplyCustomer Engineer
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💎 Seniority level: Middle, 2+ years of post-sale Enterprise experience
📍 Location: United States, Pacific Time Zone, Pacific Time Zone, NOT STATED
💸 Salary: 180000.0 - 210000.0 USD per year
🔍 Industry: Data and Software
🏢 Company: Hex Technologies👥 101-250💰 $28,000,000 almost 2 years agoBusiness IntelligenceBig DataAnalyticsSoftware
🗣️ Languages: English
⏳ Experience: 2+ years of post-sale Enterprise experience
🪄 Skills: Project ManagementPythonSQL
Requirements:
- 2+ years of post-sale Enterprise experience.
- Deep knowledge of data ecosystems, including modern data stacks and cloud providers.
- Fluency in SQL and Python, with exposure to data science tooling.
- Effective communication skills with stakeholders to share feedback and drive progress.
- Interest in learning, experimentation, and creative problem-solving.
Responsibilities:
- Generate & implement onboarding frameworks for Enterprise & Mid-Market customers.
- Teach Hex best practices and advise on content generation.
- Influence customer engagement models for key accounts.
- Monitor and improve onboarding and customer health metrics.
- Guide customers through initial product setup and technical questions.
- Identify reusable patterns from the portfolio of business.
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