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Medical Assistant (Remote)

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💎 Seniority level: Previous experience in a healthcare setting, preferably in mental health or psychiatry, is a strong plus.

📍 Location: Florida, United States, Eastern

💸 Salary: 21.0 - 23.0 USD per hour

🔍 Industry: Mental health care

🏢 Company: Brave Health👥 501-1000💰 $40,000,000 Series C about 2 years agoMental HealthCommunitiesOnline PortalsHealth Care

🗣️ Languages: English

⏳ Experience: Previous experience in a healthcare setting, preferably in mental health or psychiatry, is a strong plus.

🪄 Skills: Communication SkillsOrganizational skills

Requirements:
  • Completion of a Medical Assistant program with certification (CMA preferred).
  • Knowledge of medical terminology, prior authorizations, and healthcare administration required.
  • Proficiency in using Electronic Health Records (EHR) systems and CRM tools such as Salesforce.
  • Strong organizational skills with the ability to prioritize tasks and work independently.
  • Excellent communication skills with the ability to convey information clearly.
  • Comfortable using technology and telehealth platforms.
Responsibilities:
  • Assist in ensuring that all prior authorization paperwork is accurately and timely completed, submitted, and tracked.
  • Receive refill requests, notify providers, and ensure timely processing.
  • Collect and document patient-reported medication side effects.
  • Assist with lab orders and track incoming lab results.
  • Coordinate logistics for genetic testing.
  • Act as the first point of contact for clinical escalations and ensure timely communication with providers.
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