Software QA Engineer

Posted 2 days agoViewed

📍 Location: AZ, CA, CO, CT, FL, GA, IL, IN, MA, NC, NJ, NV, OH, PA, TX, UT, NY

🔍 Industry: AI-powered contact center software

🪄 Skills: Software DevelopmentAgileCypressJMeterMySQLQAAPI testingTestRailDocumentation

Strong background in Software Engineering and QA techniques, processes, and practices.
Deep understanding of Agile QA methodologies and deliverables.
Experience with testing large, complex client-facing web applications and troubleshooting complex issues.
Hands-on experience with API testing and tools like Postman, Jmeter, SoapUI.
Experience with load and performance testing.
Experience with application and log management tools.
Experience in writing test plans, test cases, and reports.
Proficiency in MySQL.
Experience with UI and API test automation tools (CypressIO, Postman preferable).
Familiarity with Atlassian tools like Jira, Confluence, ServiceDesk, and TestRail.
Exceptional attention to detail and strong problem-solving skills.
Excellent organizational, written, and verbal communication skills.
Great team player with ability to work with minimal supervision.

Support the QA group as part of the Engineering organization.
Review product requirements, specifications, and technical design documents for early flaw discovery.
Execute regression and functional tests of products with a focus on quality.
Write and maintain product flow and feature documentation.
Investigate causes of non-conforming software and train users on solutions.
Participate in testing and verification of production releases.
Create and execute test plans and cases, with reports delivered to relevant departments.
Collaborate with engineers to ensure bug-free software releases.
Document testing phases, identifying and recording defects and issues.
Assist the team in troubleshooting testing issues and offer recommendations.
Work with support teams on evaluating complex customer problems.
Track and improve QA metrics.
Collaborate with the Director of QA on reporting.

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 70000 - 90000 USD per year

🔍 Mental health care

Must be able to legally work in the US.
Prior experience as a QA Engineer or SDET.
Experience with one or more automation tools such as Cypress or Playwright.
Bachelor’s degree in computer science or equivalent combination of education and work experience.
Previous experience working in an agile development environment.
Ability to work with minimal direction.
Excellent written and verbal communication skills.
Strong analytical and problem-solving skills.
Passionate about quality and continuous improvement.
Prior experience with performance, stress, mobile, or accessibility testing is a bonus.
Comfortable with SQL and relational databases.
Get-things-done attitude with eagerness to build something great.

Determine the best test strategy for assigned areas of test, whether it be manual or automated testing.
Write clear and concise test plans, test cases, and bug reports.
Write scalable, reliable automated tests.
Collaborate closely with members of development and product management.
Research test tools, methodologies, and trends to improve testing practices and processes.

SQLAgileCypressQACommunication SkillsProblem Solving

Posted about 1 month ago

🔧 Requirements