ApplySoftware QA Engineer
Posted about 2 months agoViewed
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📍 Location: AZ, CA, CO, CT, FL, GA, IL, IN, MA, NC, NJ, NV, OH, PA, TX, UT, NY
🔍 Industry: AI-powered contact center software
🏢 Company: Convoso👥 251-500InternetComputerSaaSCall CenterBrand MarketingTelecommunicationsSoftware
🪄 Skills: Software DevelopmentAgileCypressJMeterMySQLQAAPI testingTestRailDocumentation
Requirements:
- Strong background in Software Engineering and QA techniques, processes, and practices.
- Deep understanding of Agile QA methodologies and deliverables.
- Experience with testing large, complex client-facing web applications and troubleshooting complex issues.
- Hands-on experience with API testing and tools like Postman, Jmeter, SoapUI.
- Experience with load and performance testing.
- Experience with application and log management tools.
- Experience in writing test plans, test cases, and reports.
- Proficiency in MySQL.
- Experience with UI and API test automation tools (CypressIO, Postman preferable).
- Familiarity with Atlassian tools like Jira, Confluence, ServiceDesk, and TestRail.
- Exceptional attention to detail and strong problem-solving skills.
- Excellent organizational, written, and verbal communication skills.
- Great team player with ability to work with minimal supervision.
Responsibilities:
- Support the QA group as part of the Engineering organization.
- Review product requirements, specifications, and technical design documents for early flaw discovery.
- Execute regression and functional tests of products with a focus on quality.
- Write and maintain product flow and feature documentation.
- Investigate causes of non-conforming software and train users on solutions.
- Participate in testing and verification of production releases.
- Create and execute test plans and cases, with reports delivered to relevant departments.
- Collaborate with engineers to ensure bug-free software releases.
- Document testing phases, identifying and recording defects and issues.
- Assist the team in troubleshooting testing issues and offer recommendations.
- Work with support teams on evaluating complex customer problems.
- Track and improve QA metrics.
- Collaborate with the Director of QA on reporting.
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