Tax Agent

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Requirements:

• In-depth knowledge of state employment tax, sales tax, and federal/state tax laws.
• Previous experience in a tax-related field with understanding of tax filing processes.
• Proven customer service experience with the ability to communicate effectively.
• Ability to handle sensitive information confidentially.
• Strong problem-solving skills to ensure compliance and accuracy.
• Excellent verbal and written communication skills.
• Proficient in tax software and payroll systems.
• Keen attention to detail in processing tax information.
• Effective time management and prioritization skills.
• Strong team player in a collaborative environment.

Responsibilities:

• Proficient in filing and processing payroll and sales-related business taxes across all 50 states.
• Research tax notices and liaise with tax agencies for resolution.
• Lead efforts to abate tax notices and process amended returns.
• Assist with onboarding new clients, ensuring accuracy of tax setups.
• Train and develop junior tax specialists.
• Research employment and sales tax laws for compliance.