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【Remote】Customer Service Representative(Bilingual Advisor) 【WFH】

Posted 3 days agoViewed

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💎 Seniority level: Entry, No work experience required

📍 Location: Malaysia

💸 Salary: 2500.0 - 4500.0 MYR per month

🔍 Industry: Education and technology

🏢 Company: Think Academy MY👥 100-1000

🗣️ Languages: English, Mandarin

⏳ Experience: No work experience required

🪄 Skills: Graphic DesignCustomer serviceAttention to detailProblem-solving skillsFluency in English

Requirements:
  • Fluent in both English and Mandarin, both spoken and written.
  • Quick to learn and master the basic knowledge required for work.
  • Some experience in graphic software is preferred.
  • Strong sense of responsibility and meticulous in work.
  • Good communication and problem-solving skills.
Responsibilities:
  • Responsible for enrolling trial courses for clients and setting up new classes in the system.
  • Manage student transfers, process refunds, and handle mailing of course materials.
  • Recommend suitable classes based on students' learning progress.
  • Assist teaching staff with feedback gathering, coordinating schedules, and quality assessments.
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