IT Support and Systems Administrator Intern - AI Incubator & Start-Up Accelerator

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Requirements:

• A background in Computer Science, Information Technology, Information Systems or a related field.
• Proven experience in IT support, systems administration, or automation roles.
• Proficiency in automation tools and scripting languages (e.g., Python).
• Strong knowledge of IT systems, networks, and security protocols.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills to work effectively with clients and teams.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

Responsibilities:

• Provide IT support to clients, troubleshooting and resolving technical issues efficiently.
• Design, implement, and maintain automation processes to streamline workflows for internal teams and clients.
• Manage and monitor systems, ensuring their optimal performance and security.
• Set up and configure hardware, software, and network systems for clients as needed.
• Develop and maintain technical documentation for processes, configurations, and solutions.
• Collaborate with clients and internal teams to understand their technical needs and deliver tailored solutions.
• Research and implement new tools and technologies to improve operational efficiency.