Manager, Salesforce Platform

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Requirements:

• Bachelor's Degree required.
• 3+ years of experience in a Salesforce Administrator or Salesforce Developer role.
• 2+ years of experience in a Project Manager role.
• 2+ years of experience in a Business Analyst, Product Owner, or similar role within an agile scrum team.
• Salesforce Certified Administrator (CRT101) is mandatory.
• Experience planning and creating user stories.
• Experience with agile software management tools (JIRA, VersionOne, etc.).
• Strong understanding of platform functionality and best practices.
• Excellent verbal and written communication skills.
• Creative and analytical thinker with strong problem-solving skills.
• Ability to evaluate information from multiple sources.
• Ability to work independently and as part of a team.
• Must meet deadlines and manage multiple projects.

Responsibilities:

• Develop, maintain, and execute QGenda’s Salesforce strategy.
• Lead QGenda’s cross-functional Salesforce Governance Team.
• Manage Salesforce administrators and ensure platform knowledge.
• Create and manage project plans and timelines.
• Facilitate requirement gathering and create user stories.
• Serve as a subject matter expert and resource for Salesforce.
• Collaborate with department heads for platform effectiveness.
• Conduct design sessions and user testing.
• Translate epics into user stories for stakeholder needs.
• Lead Agile Scrum meetings for project delivery.
• Document new features and communicate changes.
• Enable efficient use of Salesforce across departments.
• Monitor Salesforce performance for improvement.