Sales Engineer - Italy

View full description

Requirements:

• At least 5 years' professional experience in roles requiring regular exchanges with customers or partners, preferably in a technological environment linked to security.
• Native Italian speaker, with professional proficiency in English.
• Initial experience in a pre-sales role in an IT or security company.
• Excellent oral presentation and analytical skills, with incident resolution capability.
• Knowledge of the security market and comfortable working in a multicultural environment.
• Strong customer orientation, commercial and interpersonal skills.
• Organizational skills to meet project deadlines.
• Positive attitude and sense of innovation.
• Skills in conviction, influence, and knowledge of IP network systems, Windows Operating Systems, and PC configuration.

Responsibilities:

• Develop and maintain an in-depth knowledge of Genetec's products.
• Define the solutions best suited to the requirements of our customers and partners.
• Develop and maintain excellent relationships with all stakeholders, customers and partners.
• Present high-level demonstrations of our entire product range.
• Provide technical support to sales teams in response to customer specifications.
• Work closely with the technical support team to ensure a seamless transition between the pre-sales and post-sales teams and the successful implementation of our solutions.
• Participate in specialized security trade shows, exhibitions, and seminars.
• Write white papers and become a true expert on Genetec solutions.
• Provide technical feedback from the field to upstream Product Management teams.
• Implement complex software solutions.
• Travel 30-40% of the time.