ApplyInsurance Verification Specialist - Healthcare
Posted 2 months agoViewed
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💎 Seniority level: Entry, Previous experience in customer service or a related field is preferred.
📍 Location: Philippines, EST, NOT STATED
💸 Salary: 900.0 - 1100.0 USD per month
🔍 Industry: Healthcare
🏢 Company: Elevate and Delegate
🗣️ Languages: English
⏳ Experience: Previous experience in customer service or a related field is preferred.
🪄 Skills: Customer serviceAttention to detailOrganizational skillsWritten communicationMultitaskingVerbal communication
Requirements:
- Strong verbal and written English communication skills.
- Previous experience in customer service or a related field is preferred.
- Ability to handle phone calls professionally and courteously.
- Strong organizational and multitasking skills.
- Familiarity with healthcare or insurance processes is a plus.
Responsibilities:
- Contact insurance companies to verify patient insurance status.
- Gather details on coverage amounts and fill out the required forms during calls.
- Call patients to schedule, confirm, and reschedule appointments as needed.
- Provide exceptional customer service while addressing patient inquiries.
- Accurately record information in the provided forms and systems.
- Maintain patient confidentiality and comply with HIPAA regulations.
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