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Retail IFM Lead

Posted 8 days agoViewed

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💎 Seniority level: Lead, 10+ years of engineering and facilities experience OR 14+ years of experience

📍 Location: United States of America

💸 Salary: 168500.0 - 178000.0 USD per year

🔍 Industry: Real estate and investment management services

⏳ Experience: 10+ years of engineering and facilities experience OR 14+ years of experience

🪄 Skills: LeadershipProject ManagementClient relationship managementBudgetingRisk ManagementStrategic thinkingProcess improvement

Requirements:
  • 10+ years of engineering and facilities experience in corporate, third-party service provider or consulting AND a bachelor's degree or higher OR 14+ years of engineering and facilities experience.
  • Proven record of success managing an 8M+ SF portfolio.
  • Knowledge of mechanical, electrical, plumbing, and fire suppression systems.
  • Experience managing corporate and employee services, vendors, and capital projects.
  • Understanding of risk management and familiarity with schedules, budgets, contracts, and processes.
  • Strong interpersonal skills and the ability to deal with ambiguity.
Responsibilities:
  • Manage the delivery of all Facilities and Engineering Services to the portfolio.
  • Interface with various teams on special projects and process improvements.
  • Manage regional team performance and vendor performance.
  • Drive initiatives for savings, benchmarking, best practices, and continuous improvements.
  • Ensure account-level KPI/SLA targets are achieved.
  • Leverage JLL platforms and COEs for improved services.
  • Provide exceptional client support and manage service quality.
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