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Senior Community Manager

Posted 8 days agoViewed

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💎 Seniority level: Senior, 4+ years leading community initiatives

📍 Location: US, UK, Australia

💸 Salary: 120000.0 - 133000.0 USD per year

🔍 Industry: Employee experience platform

🏢 Company: Culture Amp👥 501-1000💰 $100,000,000 Series F over 3 years ago🫂 Last layoff over 4 years agoHuman ResourcesSaaSAnalyticsEnterprise Software

⏳ Experience: 4+ years leading community initiatives

🪄 Skills: Project ManagementData AnalysisContent creationCross-functional collaboration

Requirements:
  • 4+ years leading community initiatives.
  • Experience in design, content, and communications in multiple regions.
  • Excellent communication skills and ability to work in a fast-paced environment.
  • Ability to collaborate cross-functionally.
  • Skills to streamline and operationalize processes.
  • Insatiable curiosity and growth mindset, champion of innovation.
  • Detail-oriented with capability to juggle multiple projects.
Responsibilities:
  • Develop and implement a digital and social strategy for the Culture First community.
  • Partner with the team to align community strategy with events.
  • Collaborate with internal stakeholders to shape the strategy.
  • Recruit and curate content for forums, creating engaging experiences.
  • Work on community playbooks and initiatives for growth.
  • Research technology solutions for community engagement.
  • Connect community efforts with overall marketing initiatives.
  • Manage community team budget and resource allocation.
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  • Exceptional relationship-building skills and high emotional intelligence.
  • In-depth professional background, ideally including exposure to entrepreneurship.
  • Strong communication skills with a knack for authentic messaging.
  • Strategic mindset paired with detail-oriented execution.
  • Experience in leading communities, programming, and managing events.
  • Ability to work independently in a remote work environment.

  • Engage with members through a virtual members-only platform, via calls and email.
  • Provide hands-on support to members, helping navigate challenges.
  • Connect members through thoughtful introductions.
  • Craft conversation starters and foster discussions.
  • Monitor engagement metrics to enhance member experience.
  • Design and implement initiatives to strengthen relationships.
  • Plan and execute virtual events with educational and social elements.

LeadershipProject ManagementContent creationCommunication SkillsMentoringNetworkingRelationship managementStrategic thinkingDigital Marketing

Posted 8 days ago
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