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Salesforce Administrator (Remote in Utah)

Posted about 2 months agoViewed

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💎 Seniority level: Middle, 3+ years

📍 Location: Utah

💸 Salary: 97000.0 - 125000.0 USD per year

🔍 Industry: Legal services

🏢 Company: Rocket Lawyer👥 251-500💰 $223,000,000 Debt Financing almost 4 years agoLegal TechLaw EnforcementLegal

⏳ Experience: 3+ years

🪄 Skills: SalesforceUser Experience DesignData management

Requirements:
  • 3+ years of proven experience as a Salesforce Administrator.
  • Strong understanding of Salesforce best practices.
  • Hands-on experience with Salesforce Service Cloud and Sales Cloud.
  • Certified Salesforce Administrator; additional certifications are a plus.
Responsibilities:
  • Administer and maintain the Salesforce platform and its third-party integrations to ensure performance and reliability.
  • Monitor and resolve user issues and discrepancies promptly.
  • Create and manage user licenses, accounts, profiles, and permissions.
  • Develop and optimize reports and dashboards for business insights.
  • Stay updated on new Salesforce features and assist with updates.
  • Collaborate with departments to implement solutions that meet business goals.
  • Provide training and support to users for effective Salesforce utilization.
  • Own system maintenance and communicate changes to users.
  • Enhance Salesforce data quality through management and automation.
  • Draft technical documentation and assist with training materials.
  • Lead or assist with projects as defined by leadership.
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