Field Sales Engineer, End Customer

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Requirements:

• Willingness to learn and grow as an individual in a fast-paced environment.
• Strong networking knowledge (TCP/IP, RESTful, infrastructure, troubleshooting, etc.).
• Mature, professional verbal and listening skills.
• Follow-through on commitments and communication.
• Proven reputation of positive customer interaction.
• Proactive collaboration with key stakeholders.
• Strong presentation skills.
• Solid technical writing skills including white papers, manuals, and instructions.
• Design documentation skills of video, audio, and network topologies.
• Able to travel up to 50% as needed.

Responsibilities:

• Provide pre-sales engineering and support a large end-customer.
• Coordinate both on and off-site proof of concept and trial installations.
• Provide in-depth, sometimes on-site, troubleshooting and solutions to achieve positive outcomes.
• Proactively engage in technical aspects and strategies with end-customer to deliver creative solutions.
• Provide technical solutions and product-specific training to key account stakeholders when needed.
• Work closely with end-customer stakeholders and Axis Key Account Manager to cultivate and strengthen business relationships.