ApplyLead ServiceNow Solution Architect
Posted about 2 months agoViewed
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💎 Seniority level: Lead, 10 years
📍 Location: Chicago, IL; Raleigh, NC; Houston, TX; Denver, CO; Miami, FL; Atlanta, GA
💸 Salary: 180000.0 - 240000.0 USD per year
🔍 Industry: Real estate and investment management
🏢 Company: jlltcareers
⏳ Experience: 10 years
🪄 Skills: LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsTime ManagementWritten communicationDocumentation
Requirements:
- 10 years of hands-on experience developing, configuring, and managing all aspects of the ServiceNow platform.
- Deep experience with scripting in the ServiceNow platform.
- Outstanding business and technical communication skills.
- Expert level experience with ITSM, ITOM, HRSD, and custom app development.
- Deep understanding of ITIL processes including incident, request, change, problem, configuration, asset, and knowledge.
- Strong experience in developing and managing APIs for the ServiceNow platform.
- ServiceNow Certifications are a significant plus.
Responsibilities:
- Design, implement and drive complex solutions on the ServiceNow platform focusing on business processes, automation, and enterprise service management.
- Lead the development team and process.
- Author and maintain team and project documentation.
- Collaborate with other teams including Applications, Infrastructure, Cloud, and Security.
- Work with third-party vendors.
- Ensure compliance of team applications, processes, and procedures with JLL standards.
- Plan and orchestrate annual upgrades.
- Provide technical leadership and assist in issue resolution for the ServiceNow platform.
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