Client Relations Manager (fluent English and Ukrainian)

Posted 16 days agoViewed

💎 Seniority level: Manager, 2+ years

📍 Location: Spain, Poland, Romania, Czechia, Ukraine

🔍 Industry: B2B tech industry

🏢 Company: ProjectFitter👥 51-100 Employment Staffing Agency Consulting IT Management Human Resources Information Technology Recruiting

🗣️ Languages: English, Ukrainian

⏳ Experience: 2+ years

🪄 Skills: LeadershipProject ManagementProject CoordinationJiraCross-functional Team LeadershipGoCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeMentoringNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingMicrosoft Office SuiteInterpersonal skillsCritical thinking

Requirements:

Exceptional command of written and spoken Ukrainian and English (C1-C2 levels);
2+ years of experience in B2B tech industry;
Tech-savvy critical thinker and problem-solver;
Experience with business tools such as Keynote, PowerPoint, and Excel;
Team player with cross-departmental project experience;
Skilled in time management with experience in platforms like Asana and Jira;
Great interpersonal and communication skills;
Excellent at organizing and multitasking;
Track record of taking responsibility;
Passionate about people and technology.

Responsibilities:

Integrate new accounts;
Manage accounts from 30+ countries and a diverse list of industries;
Maintain constant communication with tech teams and clients;
Proactively mediate and resolve clients' and tech specialists' questions;
Maintain security standards within teams and on the client's side;
Ensure that agreements are adhered to by all parties;
Moderate candidate introduction to new projects, onboard new tech specialists and facilitate their lifecycle with a project;
Help talented people from your teams grow and develop professionally;
Work with diverse cultures and countries.

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