Delivery Manager (fluent English and Ukrainian)

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Requirements:

• Exceptional command of written and spoken Ukrainian and English (C1-C2 levels).
• 2+ years of experience in the B2B tech industry.
• Tech-savvy critical thinker and problem-solver with experience in business tools like Keynote, PowerPoint, and Excel.
• Team player who has worked on cross-departmental projects for service delivery enhancements.
• Skilled in time management with experience using platforms like Asana and Jira.
• Excellent interpersonal and communication skills.
• Ability to organize and multitask across several accounts.
• Proven track record of taking responsibility.
• Passionate about people and new technologies.

Responsibilities:

• Integrate new accounts.
• Manage accounts from 30+ countries and a diverse list of industries.
• Maintain constant communication with tech teams and clients.
• Proactively mediate and resolve any clients' and tech specialists' questions.
• Maintain security standards within teams and on the client's side.
• Ensure that agreements are adhered to by all parties.
• Moderate candidate introduction to new projects, onboard new tech specialists, and facilitate their lifecycle with a project.
• Help talented people from your teams grow and develop professionally.
• Work with diverse cultures and countries, and meet wonderful people.