Manager, Salesforce & IT Systems (Remote)

Posted 17 days agoViewed

💎 Seniority level: Manager, Minimum 5 years of combined Salesforce administration and project management experience

📍 Location: United States

💸 Salary: 70000.0 - 94000.0 USD per year

🔍 Industry: Education, Nonprofit

🗣️ Languages: English

⏳ Experience: Minimum 5 years of combined Salesforce administration and project management experience

🪄 Skills: Project ManagementData AnalysisSalesforceAnalytical SkillsCollaborationMicrosoft ExcelDocumentationCompliance

Minimum 3 years of experience as a Salesforce Administrator and/or business analyst.
Minimum 2 years of project management and tech support experience.
Proven experience with Salesforce Nonprofit Cloud and best practices.
Strong analytical skills to diagnose issues and develop actionable solutions.
Demonstrated ability to develop and deliver training, proficient in Microsoft Excel for data analysis.

Serve as primary contact for Salesforce inquiries and manage a range of tasks including configuration and customization.
Conduct user training and create documentation, monitor performance, troubleshoot issues, and maintain system documentation.
Create project documentation, ensure clear communication with stakeholders, and monitor potential risks.
Stay updated on software updates, provide technical support, and resolve user issues while maintaining optimal performance.