Campaign Reporting Specialist

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Requirements:

• Strong presentation and presentation design skills.
• Proficient in data storytelling and data visualization.
• Experience writing and executing SQL queries, Python or R.
• Strong communication skills including the ability to communicate with both technical and non-technical customers.
• Collaborative and able to work in a team environment and independently.
• Quickly build trusting customer relationships.
• Self-starter, driven to learn new things and take on challenges.
• Strong project and time management skills.
• Strong interpersonal skills and ability to work in a dynamic environment.
• Experience executing or analyzing digital marketing campaigns for a global brand and/or with a SaaS marketing company.
• Comfortable with mobile platforms including iOS and Android, as well as SMS, Mobile, Web, Wallet, and Email.
• Experience with business intelligence tools such as Looker or Tableau.
• Ability to read and write HTML, CSS & Javascript is a plus.

Responsibilities:

• Create customized reports and dashboards and surface insights for data-driven recommendations.
• Ensure reports and analytic read-outs articulate a clear data story inclusive of contextual information for relevant and actionable results.
• Perform key performance analyses to support strategic and account delivery.
• Collaborate on customer or internal analytic requests for optimal analysis and align recommendations.
• Support the creation of campaign messages including audience identification and segmentation.
• Manage time tables and deployment calendars while handling multiple customer projects.
• Address customer questions and troubleshoot issues.
• Provide updates to customers on reports and campaigns.
• Facilitate customer adoption and training on the Airship analytics tool.
• Document and provide user feedback to internal teams.
• Stay updated on Airship feature, channel, and functionality.