Cloud Engineer (Exchange and Voice Specialist)

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Requirements:

• Advanced knowledge of Exchange Online administration and configuration.
• Experience managing email settings and policies.
• Expertise in configuring and managing Microsoft Teams voice services.
• Skilled in integrating meeting room devices with Teams.
• Experience with VoIP and PSTN services within Teams.
• Advanced knowledge of email and voice security measures.
• Commitment to staying current with Exchange Online and Teams features.
• Strong problem-solving and troubleshooting skills.
• Proficient in using monitoring tools to track system health and performance.

Responsibilities:

• Configure and manage Exchange Online settings and policies.
• Manage Microsoft Teams voice services and ensure optimal performance.
• Integrate and maintain meeting room devices with Teams.
• Support Call Manager integration and manage VoIP and PSTN services.
• Implement email and voice security measures.
• Ensure compliance with organizational and regulatory requirements.
• Develop automation scripts for administrative tasks.
• Provide user support and troubleshoot related issues.
• Monitor the health and performance of Exchange and Teams environments.