Remoote.app

Work from anywhere. Start here.

JobsFree resume builderCompaniesLog in
Apply

Ecommerce Operations & Customer Support Specialist

Posted 18 days agoViewed

View full description

📍 Location: Pakistan, Philippines, Bulgaria, Romania, Poland

🔍 Industry: E-commerce

🏢 Company: Umami👥 1-10💰 $1,500,000 Pre-seed over 2 years agoWeb AppsAnalytics

🗣️ Languages: English

🪄 Skills: Project ManagementShopifyCommunication SkillsCollaborationCustomer serviceAttention to detail

Requirements:
  • Experience in customer support with strong communication skills.
  • Proficient in influencer outreach methods and managing partnerships.
  • Demonstrated proficiency in Amazon Seller Central.
  • Working knowledge of Shopify.
  • Ability to adapt and manage multiple tasks in a fast-paced environment.
  • Interest in social media trends and best practices.
  • Results-oriented, self-driven and team-oriented persona.
  • Experience with project management tools like ClickUp, Monday, or Asana.
  • Proactive approach to learning and problem-solving.
Responsibilities:
  • Deliver exceptional customer support by monitoring and responding to customer messages on Amazon.
  • Engage with customers and influencers on social media, fostering positive relationships.
  • Initiate influencer outreach for collaborations to enhance brand awareness.
  • Manage Shopify orders via Amazon Fulfilment for timely processing.
  • Update product listings on Shopify with accurate information.
  • Monitor and adjust product availability based on inventory data.
  • Compile weekly performance reports and participate in team meetings.
  • Collaborate with management on daily tasks and goals using ClickUp.
  • Pursue role objectives and engage in professional development.
  • Execute social media tasks including content creation and posting.
Apply