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Customer Success Engineer- SC Training- Remote in Texas

Posted 17 days agoViewed

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💎 Seniority level: Experience required

📍 Location: Texas

🔍 Industry: SaaS

⏳ Experience: Experience required

🪄 Skills: PythonSoftware DevelopmentSQLJavascriptRubyGoDocumentationData analytics

Requirements:
  • Confident translating technical & non-technical requirements.
  • Experience writing SQL queries and building automations using Workato.
  • Optimizing relational database architectures, data models, and data warehouses.
  • Strong organizational skills to navigate concurrent tasks.
  • Comfortable with a scripting language (Python, Golang, JavaScript, Ruby).
  • Flexibility to work within diverse organizational architectures.
  • Confident in reading API documentation and integrating with APIs.
  • Experience with software development or data analytics.
Responsibilities:
  • Partnering with Customer Success team to build technical solutions for managed customers.
  • Establishing a framework for training-related integrations for the SafetyCulture platform.
  • Partnering with Sales team to communicate the technical aspects of the platform.
  • Writing scripts to extend platform capabilities for specific customer needs.
  • Building BI dashboards to derive insights from customer data.
  • Collaborating with Customer Success Managers to implement solutions.
  • Serving as a liaison between Sales, Success, Product, and Engineering.
  • Working closely with API and Integrations Engineering Team to communicate customer requests.
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