Account Manager (MSM0002)

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Requirements:

• Bachelor’s degree or equivalent in business management, IT, or a related field.
• Proven experience in account management or sales within the Legal Tech space.
• Strong interpersonal and communication skills.
• Excellent problem-solving skills and a customer-focused mindset.
• Ability to drive sales performance and achieve revenue targets.
• Experience in business development and researching potential customers.
• Knowledge of Australian IT industry regulations and compliance requirements.

Responsibilities:

• Build and maintain strong relationships with customers, ensuring their needs are met.
• Review and track projects and customer performance for value delivery.
• Identify and pursue upselling opportunities.
• Develop and deliver presentations demonstrating the value of offerings.
• Collaborate with the Consultancy team and engage on projects.
• Oversee sales performance, ensuring revenue targets are met.
• Implement sales strategies and track sales metrics.
• Research potential new customers and lead the sales process.