Apply📍 United States
🔍 Construction
🏢 Company: Fulbright Construction
- High school diploma or equivalent; a degree in communications or related field is a plus.
- Previous experience in a customer service role, preferably within the construction or service industry.
- Excellent written communication skills, with a focus on clarity and professionalism.
- Strong problem-solving skills to address customer inquiries effectively.
- Proficient in using computers and live chat software.
- Ability to multitask and manage time efficiently in a fast-paced environment.
- Self-motivated and able to work independently in a remote setting.
- Engage with customers through live chat to answer inquiries and provide information about construction services.
- Resolve customer issues and complaints in a professional and efficient manner.
- Document customer interactions and feedback to improve service delivery and operations.
- Collaborate with other team members and departments to ensure seamless service and project updates.
- Stay knowledgeable about services and promotions to effectively assist customers.
- Follow company policies and procedures while maintaining a high level of professionalism.
Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation
Posted 2024-11-27
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