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Strategic Account Manager (DACH)

Posted 2024-11-27

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💎 Seniority level: Manager, 5+ years

📍 Location: EMEA and DACH

🔍 Industry: Digital commerce

🗣️ Languages: English, German

⏳ Experience: 5+ years

🪄 Skills: LeadershipBusiness DevelopmentProduct ManagementCross-functional Team LeadershipStrategyBusiness developmentGoCommunication SkillsCollaborationNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Requirements:
  • Ideally 5+ years of quota carrying experience in online media, selling software or software-as-a-service (SaaS).
  • Good knowledge of online marketing/internet marketing.
  • Strong technology skills. Must be able to credibly discuss digital marketing topics.
  • Able to successfully negotiate and close deals at C-level.
  • Ability to work and sell in a highly collaborative teamed environment.
  • Proven track record meeting and exceeding revenue quota in an account retention and upsell role.
  • Detail oriented, relationship-building skills, and a focus on a high level of customer service.
  • Excellent written and verbal communication skills, including high calibre presentation skills.
  • Positive attitude and love of selling.
  • Needs to be highly charged, enthusiastic and driven to succeed.
  • English and German Language Skills
Responsibilities:
  • Own a portfolio of existing accounts and take responsibility for their retention and growth (cross-and upsell).
  • Identify upsell and cross-sell opportunities within existing accounts.
  • Proactively own renewals in key accounts in cooperation with the Customer Success team.
  • Succeed in a team-selling environment, partnering with solution consultants for maximum account penetration and coverage.
  • Consistently forecast monthly and quarterly performance within a 10% margin of error from actual bookings.
  • Stay abreast of industry changes and trends.
  • Confidently communicate the CDP value proposition.
  • Negotiate deals and contracts at various levels within the targeted account, focusing on C and enterprise-level negotiations.
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