Product Activation - Sales Specialist (Remote)

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Requirements:

• Education: Associate’s degree or equivalent.
• Experience: 2-5 years of experience.
• Skills: Strong communication and presentation skills, experience conducting live demos or webinars.
• Familiarity with SaaS products and competitive landscapes.
• Analytical mindset, ability to track and report performance metrics.
• Familiarity with fundraising platforms or K-12 education is a plus.

Responsibilities:

• Conduct outbound campaigns to inform customers about fundraising functionality.
• Create tailored outreach strategies for potential customers.
• Collaborate with product marketing on promotional materials.
• Guide customers through setup and activation of fundraising features.
• Provide live support for onboarding customers.
• Monitor activation metrics and follow up with customers.
• Identify customers using free or competitive tools.
• Develop personalized outreach to convert users.
• Partner with marketing for win-back incentives.
• Track KPIs and provide reports to leadership.