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Remote Efficiency Operations Specialist - Prudent Wealth

Posted 2024-11-23

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💎 Seniority level: Entry, 2-5 years

📍 Location: United States

💸 Salary: 20 - 24 USD per hour

🔍 Industry: Financial Services

🏢 Company: Kestra Financial Independent Advisor

🗣️ Languages: English

⏳ Experience: 2-5 years

🪄 Skills: EgnyteBusiness OperationsCommunication SkillsCollaborationMicrosoft OfficeAttention to detailDocumentationCompliance

Requirements:
  • 2-5 years of office experience, preferably in the financial services industry.
  • Incredible attention to detail and commitment to follow-up.
  • Strong interpersonal communication skills.
  • Proficient with technology including MacBook Pro, Microsoft Office 365, and Zoom.
  • Familiarity with Wealthbox, Dropbox, Egnyte, Holistiplan, Canva, and social media marketing.
  • Excellent written and verbal communication skills and ability to work independently.
Responsibilities:
  • Serve as the first point of contact for client service inquiries and escalate issues as needed.
  • Enhance client relationships through management of client touches.
  • Assist and train clients on technology tools, schedule meetings, and manage the advisor's calendar.
  • Maintain client files and process paperwork efficiently.
  • Prepare materials for client meetings and handle logistics to ensure a seamless experience.
  • Update operational processes and assist in special projects for business growth.
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