Senior Manager, Audience Strategy

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Requirements:

• 6+ years of social media strategy/management and digital marketing is a must.
• Agency experience strongly preferred.
• Experience in developing strategies and managing communities for underestimated (historically marginalized) audiences preferred.
• Result-oriented and client-focused with a passion for account management, relationship building, and team management.
• Excellent organization and time management skills.
• Ability to communicate well both verbally and in writing with clients, vendors, and internal teams.
• Good analytical, problem-solving, and troubleshooting skills.
• Consistent follow-through ability to traffic communication and ensure project accuracy.
• A creative point of view, a “can-do” attitude and a “what’s next” mentality.
• Ability to juggle multiple projects at one time.
• Able to thrive in a fast-paced environment.
• Experience managing accounts for large brands and/or entertainment properties is a plus.

Responsibilities:

• Serve as the main point of contact for assigned clients, translating their needs and objectives into strategic work.
• Develop and nurture long-lasting client relationships.
• Drive client needs forward through collaboration and support from Audience Strategy, Creative Production, and other supporting teams.
• Manage multiple projects simultaneously, ensuring deliverables are of high quality and delivered on time.
• Lead shaping digital strategies that include content creation, community growth, measurement and analytics, and more.
• Oversee and support on voice/tone development, copywriting, and community management efforts.
• Oversee and support conceptualization of creative pitches for client’s social content calendar.
• Oversee and develop weekly/monthly social recap reports with qualitative and quantitative insights.