Digital Marketing Account Strategist

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Requirements:

• BS/BA degree with a concentration in Business Administration or Marketing preferred.
• 3-5 years of full-time professional experience in an account strategist or client-facing role, preferably in a marketing agency.
• Excellent organizational and time management skills.
• Foundational knowledge of account management and client communication tactics.
• Digital marketing experience is preferred but not required.
• Strong verbal and written communication skills, including the ability to have difficult conversations.

Responsibilities:

• Responsible for overall marketing strategy and client retention for mid-market clients in the home service industry.
• Act as the primary point of contact for clients, conducting meetings and presentations.
• Manage retention efforts and performance improvement plans for specific clients.
• Identify and implement additional service opportunities for clients.
• Collaborate with digital marketing team and project coordinators to execute strategies and tasks on time.
• Maintain open communication with clients to improve satisfaction.