Call Center Agent I-FULL-TIME (REMOTE/MUST RESIDE IN FL)

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Requirements:

• High School Diploma or GED equivalent.
• Strong team player.
• Strong customer service orientation.
• Basic computer proficiency.
• Must be able to multi-task effectively.
• A year of medical office experience preferred.

Responsibilities:

• Answers assigned department/queue overflow calls.
• Handles an average of 150+ calls daily.
• Confirms patient information.
• Makes, cancels, or reschedules appointments.
• Monitors requests daily.
• Maintains an organized and clean work area.