LTSS Specialist (OT, PT, COTA, PTA)--Spanish Bilingual

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Requirements:

• Unrestricted OTA or PTA license.
• Fluent in Spanish.
• 2+ years working in social service or healthcare related field.
• Experience working with people with disabilities and seniors.
• Knowledge of home and community-based service systems.
• Proficiency in reviewing and interpreting medical history.
• Experience conducting standardized assessments.
• Ability to be on the phone 50%-60% of the day.
• Cultural competency and professionalism in interactions.
• Strong written and oral communication skills.
• Team player with drive to build strong relationships.
• Familiarity with Customer Service Software and Call Center Management Tools, Windows, and Office Applications.

Responsibilities:

• Conduct objective assessments for program participants to determine appropriate level of supports and services required.
• Obtain a thorough and accurate participant history to inform the comprehensive assessment.
• Complete reassessments in a timely manner annually or as needed.
• Communicate with program participants and MCO representatives to make recommendations regarding participant needs.
• Educate participants on options for home modifications, DME, assistive technology, and adaptive equipment.
• Assist Clinical team with recommendations for equipment and services.
• Collaborate with Decision Support team to report observations and outcomes.
• Document all client encounters per standards and maintain knowledge of services and regulations.
• Meet productivity standards and demonstrate excellent punctuality and attendance.