Process Documentation Specialist

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Requirements:

• Bachelor’s degree in industrial engineering, business management, project management or related field.
• Minimum of five years of experience in process engineering, preferably in telecommunications or utility infrastructure.
• Experience with process simulation and creation software such as Visio or IBM Blueworks.
• AutoCAD experience preferred; ARCGIS and ARCGIS Online software experience required.
• Professional certifications in Six Sigma and/or PMP are a plus.
• Proficiency in process simulation software, data analysis tools, and Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities:

• Develop and optimize processes to improve efficiency and reduce costs.
• Conduct process simulations to predict outcomes and identify potential issues.
• Implement process improvements and best practices.
• Provide technical support and troubleshoot process-related issues.
• Analyze process data and prepare detailed reports on performance and improvements.
• Lead or participate in process improvement projects, coordinating across various departments.
• Ensure process compliance with industry standards and promote safety.
• Train and mentor staff on new procedures, and maintain process documentation.