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Customer Support Associate - Work from Home - Wilmington, NC

Posted 2024-11-16

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πŸ’Ž Seniority level: Entry

πŸ“ Location: United States

πŸ’Έ Salary: 10 USD per hour

πŸ” Industry: Customer contact center

🏒 Company: Anomaly Squared

πŸ—£οΈ Languages: English

πŸͺ„ Skills: Communication SkillsCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Requirements:
  • High School Diploma or GED is required.
  • Great verbal and written communication skills.
  • Working knowledge of Windows-based operating systems including Google Chrome.
  • Ability to demonstrate product knowledge after the nesting period.
  • Must be able to adapt in a fast-changing environment.
  • Must own a computer at home (no Chromebooks, Notebooks, or MacBooks).
  • Must have a webcam and internet access.
  • Must have a desk/workstation in a quiet workspace.
Responsibilities:
  • Responsible for qualifying callers for programs, products, or services offered by clients.
  • Handle both outbound and inbound calls.
  • Tasks include appointment scheduling, insurance lead qualification, patient recruitment, and medical appointment setting.
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