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Customer Support Associate - Work from Home - Charlotte, NC

Posted 2024-11-16

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💎 Seniority level: Entry

📍 Location: United States

💸 Salary: 10 USD per hour

🔍 Industry: Customer contact center

🏢 Company: Anomaly Squared

🗣️ Languages: English

🪄 Skills: Communication SkillsCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Requirements:
  • High School Diploma or GED is required.
  • Great verbal and written communication skills.
  • Working knowledge of Windows-based operating systems including Google Chrome.
  • Ability to demonstrate product knowledge after the nesting period is complete.
  • Ability to adapt in a fast-changing environment.
  • Must own a computer that is not a Chromebook, Notebook, or MacBook.
  • Must have a webcam and internet access.
  • Must have a desk/workstation in a quiet workspace.
Responsibilities:
  • Responsible for qualifying callers for programs, products or services our clients offer through outbound and inbound calls.
  • Tasks include appointment scheduling, insurance lead qualification, patient recruitment, and medical appointment setting.
  • Must maintain professionalism and excellent communication skills while working with recognized companies.
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