Remoote.app

Work from anywhere. Start here.

JobsFree resume builderCompaniesLog in
Apply

Customer Support Specialist - 2/2 schedule - Freelance Contract

Posted 2024-11-16

View full description

💎 Seniority level: Entry

📍 Location: EU time zone, EU time zone, NOT STATED

🔍 Industry: HealthTech

🗣️ Languages: English, one more foreign language (nice to have)

🪄 Skills: Communication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Requirements:
  • Excellent command of English is a must.
  • Strong communication and problem-solving skills.
  • Patience and an ability to handle stress.
  • Love of modern technologies.
  • Knowledge of one more foreign language will be a plus.
Responsibilities:
  • Responding to user requests about the app usage in a timely and accurate way via email.
  • Escalating issues to the engineering team.
  • Identifying and analyzing user needs to provide insights to the product team.
  • Contributing to projects that would help improve current Support processes.
Apply