Senior Manager, Content Operations

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Requirements:

• 8-10 years of leadership experience in large scale digital content operations, preferably in ed tech.
• Experience leading distributed, remote teams, including contractors.
• Expertise in process improvement, implementation, and change management.
• Ability to be both a hands-on manager and a strategic leader.
• Strong organization skills, including managing urgent competing priorities.
• Proven success in creating operational solutions with AI tools such as ChatGPT.
• Familiarity with SEO.

Responsibilities:

• Direct and cultivate a large international network of freelance content creators, implementing robust recruitment and retention strategies.
• Optimize effective project management and execution across content initiatives, ensuring adherence to timelines.
• Craft and execute a comprehensive training and onboarding program for new content team members.
• Establish and champion best practices in tooling and workflow management.
• Act as both a strategic visionary and hands-on leader.
• Proactively identify opportunities for process improvement and workflow optimization.
• Advocate for the strategic integration of AI and emerging technologies in content development.
• Take ownership of content-related tools and technology.