Sales Outreach and Support Specialist

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Requirements:

• 2+ years in a sales coordination, support, or administrative role.
• Hands-on experience with CRM tools like Zoho, Salesforce, or HubSpot.
• Strong written and verbal communication, especially for cold email outreach and client follow-ups.
• Ability to listen to sales calls, extract actionable insights, and ensure follow-through.
• Willingness to adjust working hours to align with outreach and follow-up schedules.

Responsibilities:

• Assist in managing the sales pipeline by updating client interactions, tracking leads, and maintaining accurate records in the CRM.
• Access sales call recordings to identify action items, prioritize tasks, and ensure follow-up for all client engagements.
• Regularly engage with leads, nurture relationships, and send reminders to the sales team for timely follow-ups.
• Create, manage, and optimize cold email campaigns to generate new leads, focusing on improving outreach strategies and conversion rates.
• Act as a personal assistant to the sales lead, handling reminders, scheduling follow-ups, and supporting overall sales efforts.
• Maintain the CRM system with updated information from calls, emails, and interactions to ensure data accuracy.
• Coordinate with the sales team to align outreach efforts, track performance, and adjust strategies for better results.