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Engineering Manager, In-App

Posted 2024-11-16

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💎 Seniority level: Manager, 3+ years

📍 Location: North/South America

💸 Salary: 187000 - 205000 USD per year

🔍 Industry: SaaS, messaging, and marketing platforms

🏢 Company: Customer.io

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: LeadershipProject ManagementStrategyCollaborationMentoring

Requirements:
  • 3+ years of experience managing software engineering teams, ideally in a SaaS environment.
  • Technical expertise in building and scaling backend systems or full-stack applications.
  • Prior senior-level engineering experience.
  • Ability to partner effectively with Product Managers and Designers.
  • Familiarity with building reliable, scalable systems.
  • Excitement for infrastructure performance and optimization discussions.
  • Experience mentoring engineers and fostering high-performing team culture.
  • Thrives in a remote, asynchronous environment.
Responsibilities:
  • Lead the In-App squad, mentoring engineers and fostering a collaborative culture.
  • Oversee technical execution of features like in-app messaging, push notifications, and integrations with emerging channels.
  • Partner with Product and Design teams for strategy on scalable and secure messaging solutions.
  • Align engineering goals with business objectives and product strategy through cross-functional initiatives.
  • Ensure architectural integrity and cost-effectiveness in technical design discussions.
  • Manage project delivery, conduct code reviews, and apply engineering best practices.
  • Advocate for end-user preferences in all engineering decisions.
  • Engage in hands-on activities as necessary.
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