Senior Data Analyst - UK

View full description

Requirements:

• You are a SENIOR Level Data Analyst or Scientist with a minimum of 4 years of practical experience in Call Center Operations and Business Analytics.
• Confident in interpreting complex data and adeptly communicating insights to key stakeholders and executives.
• Proficient in SQL statistical languages (e.g., Python or R), Excel, and utilizing BI visualization tools like AWS QuickSight.
• Passionate about using Business Intelligence to solve real business challenges.
• Committed to personal growth and continuous self-development.
• Thrive in a fast-paced start-up environment.

Responsibilities:

• Crafting, refining, and managing visualization tools and reporting workflows to ensure clear communication of data insights.
• Conducting comprehensive analysis of diverse data sets including customer behaviors, market trends, and operational metrics.
• Participating in cross-functional team discussions to promote a unified approach to decision-making based on data insights.
• Engaging with external clients to present data-driven insights for customer acquisition campaigns.
• Analyzing data sets to articulate insights supporting marketing, product, and business decisions.
• Providing analytical support for planning, evaluation, and creation of data models.
• Collaborating on data strategies and exploring new data opportunities for business growth.
• Supporting strategic decisions for C-Level executives with data-centric methodologies.