ApplyAccount Specialist
Posted 3 months agoInactiveViewed
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💎 Seniority level: Entry, 2-4 years
📍 Location: Philippines, PST, EST
🔍 Industry: B-Corp Client services
🏢 Company: Boldr
🗣️ Languages: English
⏳ Experience: 2-4 years
🪄 Skills: SalesforceCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking
Requirements:
- Curious and authentic personality.
- Analytical and critical thinking skills.
- 2-4 years of customer service and sales experience.
- Experience with inbound qualification and outbound lead management.
- Preferably experienced in Salesforce or similar CRM.
- Proficient in Google Workspace.
- Ability to multitask and prioritize.
- Good communication skills.
- Amenable to work from 9AM to 6PM EST, Monday to Friday.
Responsibilities:
- Maintain accurate task and follow-up actions on deal-related activities.
- Manage and improve the 'Job Scope' entry process into Airtable and Eames.
- Support the sales and account management team with collection and customer service.
- Clean and maintain prospecting lists.
- Manage inbound lead inquiries and conduct initial qualification.
- Enter qualified leads into CRM and assign to appropriate sales team members.
- Conduct outbound lead generation to target new properties.
- Maintain all customer data using Salesforce CRM.
- Develop a portfolio of agents and builders based on directives.
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