Senior Technical Account Manager

Posted 2024-11-13

💎 Seniority level: Senior, 4+ years

📍 Location: Canada

💸 Salary: 125000 - 175000 USD per year

🔍 Industry: Financial services

🗣️ Languages: English

⏳ Experience: 4+ years

🪄 Skills: Project ManagementCommunication SkillsWritten communication

4+ years experience in Solutions Engineering, Partner Engineering, Sales Engineering, or similar roles.
Ability to read code in at least one major programming language.
Familiarity with integrating UX elements with backend services and APIs.
Excellent verbal and written communication skills.
Strong project management skills with the ability to influence stakeholders.
Passion for improving consumer banking.

Build trust with technical counterparts and foster relationships with Enterprise merchants.
Project manage and offer technical guidance on expansion initiatives and promotions.
Demonstrate technical expertise to enhance product adoption and integration.
Support the technical health of enterprise merchant integrations, including incident management.
Monitor metrics to identify and address technical issues proactively.
Troubleshoot problems and propose solutions through cross-functional collaboration.

Posted 2024-09-14

📍 Canada

🧭 Full-Time

💸 125000 - 175000 USD per year

🔍 Consumer banking

4+ years experience in Solutions Engineering, Partner Engineering, Sales Engineering, or Technical Account Management.
Ability to read code in at least one major programming language.
Familiarity with integrating UX elements with backend services and third-party APIs.
Excellent verbal and written communication skills.
Strong project management skills to influence stakeholders.
Passion to change consumer banking for the better.

Build the trust of technical counterparts both internally and externally.
Project manage and provide technical guidance for expansion initiatives.
Demonstrate technical expertise to increase product adoption.
Support technical health of merchant integrations, including incident management.
Understand technical integration between Affirm and enterprise merchants.
Monitor metrics to ensure integration health and identify issues.
Troubleshoot issues and propose solutions, engaging cross-functional partners.

Project ManagementCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-09-14

🔧 Requirements