Technical Account Manager

Posted 3 months agoViewed

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💎 Seniority level: Senior, 8 to 15 years

📍 Location: India, IST

🔍 Industry: IT Outsourcing Services for SAP

🏢 Company: Protera👥 101-250💰 Private about 4 years agoOutsourcing Information Technology Software

🗣️ Languages: English

⏳ Experience: 8 to 15 years

🪄 Skills: AWSGCPOracleSAPAzure

Requirements:

8 to 15 years in SAP System Admin/NW/Basis Administration
Experience with L3/L4 support for steady state customers
Strong knowledge of SAP administration and databases
Hands-on experience on running SAP on AWS, Azure, or GCP
Familiarity with SAP Cloud Platform tools

Responsibilities:

Conduct customer meetings for technical delivery
Plan and execute L3/L4 activities
Handle system performance issues for SAP and databases
Support test drills for high availability and disaster recovery
Organize and drive ad-hoc customer meetings for managed services delivery