European Programme Manager

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Requirements:

• Experience in the Body and Paint sector, preferably on a European basis, and having run programs with or for Automotive brands.
• Strong interpersonal and communication skills.
• Ability to manage multiple conflicting priorities.
• Ability to influence stakeholders across the brand and their partners.
• Commercially focused and driven by results.
• Ability to analyse data to drive resolutions and improvements.
• High organisational skills and personal effectiveness.
• Highly motivated, tenacious and driven, infectiously enthusiastic, confident and credible.

Responsibilities:

• Managing a team of four Body and Paint experts based across Europe, maximizing their efficiency and effectiveness in maintaining a compliant network.
• Utilising MONITRR to measure, manage and improve the compliance of the network and focus the program's enhancement.
• Work with the brand’s European and Central teams to develop and implement a business development plan to grow repair volumes, customer experience and parts revenue.
• Act as the focal point for data and measurement on which European and country stakeholders can assess performance and implement improvements.
• Develop close working relationships with key brand stakeholders across Europe and at the most senior levels.
• Work with the preferred paint partner to support their growth within the programme.
• Work with Outsorc colleagues to benefit from the accumulated organizational knowledge, driving best practice and innovation.